Terms & Conditions
Land's End Tour Company (LETC) is fully insured. We are licensed by the California Public Utilities Commission: Class A, TCP 0036448
By booking a trip, you agree to these terms and conditions:
Tours visiting Muir Woods have an extra $35 cancellation fee unless 90 days notice are given. Overnight tours may have non refundable hotel charges which the customer is responsible for. All other tours: If you cancel at least 15 days in advance of the scheduled departure, there is no fee. There is a 50 percent cancellation fee for tours canceled 3 days before departure date. If you cancel within 1 day of the scheduled departure, there is a 100 percent cancellation fee. Muir Woods and LETC may offer full refunds in the case of severe weather, fire or smoke around tour locations.
Acknowledgement Of Risk:
Nature can be unpredictable. Please make yourself aware of the possible dangers in the areas you visit and use your best personal judgment to have a safe trip.
Prices are subject to change. Costs outside of our control may adjust. Such things as hotel bookings, tickets and parking passes may not be refunded by the venders.
Cancellations may be subject to Credit card fees.
A credit card and deposit of 100% is mandatory to confirm the reservation.
Tours may be 100% refunded and terminated due to driver illness or family emergencies.
Smoking is never permitted in the vehicle.
Seat belts must be worn while the vehicle is in motion. No babies in arms, children must be in booster or child seats in accordance to California law.
Vehicles will not be filled beyond capacity for any reason.
Please be aware that we do not supply child safety seats. If your child is under the minimum age/height standards set by the state of California (less than 8 years of age or is less than 4 feet 9 inches in height), you must bring a legal child safety seat. It is the responsibility of the parent or guardian traveling with the child to make sure that the child is transported safely.
To ensure you bring or rent the right equipment, please visit:
You may rent car seats and strollers from companies like:
Destinations and routes are subject to change due to acts of nature, traffic, protests and breakdowns.
LETC is not responsible for baggage, theft or items left on board. Please carry travel insurance or take your valuables with you at stops. San Francisco has a lot of auto break ins.
Tours do not include meals, tasting fees, lodging, or entrance fees unless otherwise noted.
The booking client assumes full financial responsibility for damage by them or a member of their party.
A cleaning fee of $500 plus any canceled tour revenue/rental vehicle costs will be applied for vomiting in the vehicle unless fully contained in a secure bag. We go on steep winding roads, car sickness happens. Let me know if you get ill and I'll try to accommodate you as best I can but i only have one vehicle to earn a living with.
Tours may be terminated for violations of personal safety or above average intoxication.
LETC is not responsible for negligence, lack of common sense or misconduct.
No person under 21 shall consume alcohol on the tour.